citinow VIP — Weekly Cashback and Special Benefits for Regular Players
citinow's VIP program is structured across five tiers — from Bronze to Diamond. Each tier offers weekly cashback and additional benefits. The more regularly you play, the more recognition and rewards you receive.
citinow VIP's five tiers and their cashback rates
Each tier has a different weekly cashback rate. See the name and cashback rate for each VIP tier in the cards below.
| Tier | Weekly Cashback (Maximum) | Description |
|---|---|---|
| Bronze | 0.2% | Start of the VIP journey |
| Silver | 0.5% | Regularly active players |
| Gold | 0.7% | Mid-level experienced members |
| Platinum | 1.0% | High-level active members |
| Diamond | 1.2% | Highest VIP tier |
How weekly cashback is calculated
citinow VIP cashback is based on your total net losses for the week. Net loss means what remains after subtracting your total winnings from your total losses for the week. The maximum rate for your VIP tier applies to that amount.
For example: if a Gold member has a net loss of ৳20,000 in a week, they receive ৳140 in cashback at the maximum rate of 0.7% — that is ৳20,000 × 0.7% = ৳140. This cashback is automatically added to the account at the end of each weekly cycle.
At the Platinum or Diamond tier, the same net loss would earn even more cashback — at a maximum rate of 1.0% and 1.2% respectively.
How to move to a higher tier
Tier progression in citinow VIP is directly linked to the consistency of your play. There is no specific number or amount to target — the key is staying active and spending time on the platform regularly.
- 1 Stay regularly active. Players who play consistently across different game categories — from citinow Slots to live casino — have their activity tracked automatically.
- 2 Play across different categories. Activity in slots, live casino, and sports betting all contribute to VIP progression.
- 3 Keep your account active. Long periods of inactivity can slow your progress. Maintaining regular sessions helps keep the tier upgrade process moving.
- 4 Monitor your VIP status. Log in to your account to see your current VIP status and progress. You can also check how much more is needed to reach the next tier.
- 5 Contact support for help. For any questions about VIP, get direct assistance in Bangla via 24/7 live chat.
What benefits VIP members receive
Beyond weekly cashback, citinow VIP membership comes with a number of special benefits. The higher the tier, the more benefits available.
Weekly Cashback
Cashback at a set rate on net weekly losses — automatically added to your account, no separate claim needed.
Fast Withdrawal
Withdrawal requests from VIP members are processed on a priority basis — usually within one hour.
Priority Support
Support is available 24/7 via live chat and email in both Bangla and English. VIP members receive faster responses.
Special Offers and Promotions
Special promotional offers may apply according to VIP tier — higher tiers get access to more opportunities.
Exclusive Recognition
Diamond or Platinum tier members receive special recognition as citinow's most valued players.
Secure Payments
Deposit and withdraw securely via bKash, Nagad, Rocket, Upay, and bank transfer. Minimum deposit ৳100.
VIP benefits also apply to cricket and football
citinow VIP cashback is not limited to casino games — sports betting is also covered. Placing bets on BPL, T20 World Cup, or any international Bangladesh Tigers match also qualifies for VIP program benefits.
The citinow cricket betting section offers betting across various formats from T20 matches to ICC tournaments. Similarly, VIP members can enjoy cashback benefits according to their tier in the citinow football betting section as well.
So whatever your preferred game or sport, the citinow VIP program works as an overall rewards system across the entire platform.
Join the VIP Program
If you already have an account, log in now and check your current VIP tier. From Bronze to Diamond — start the journey today.
Go to citinow Login PageCashback is never a reason to play more
The weekly cashback in citinow VIP is a rewards system — it should not in any way be taken as encouragement to increase the amount you play. A loss is required to receive cashback — so spending more in hopes of earning more cashback is never worthwhile.
Maintaining healthy gaming habits is every player's responsibility. Set your budget in advance and do not go beyond it. Play for enjoyment, not as a source of income.
To learn more about responsible gaming, read our responsible gaming guidelines. That page covers budget setting, self-exclusion, and ways to get help in detail.
Ages 21 and above — All casino and betting activities on citinow are exclusively for individuals aged 21 or older. Gaming is entertainment — not a solution to financial problems.
citinow's related sections
Alongside VIP benefits, citinow has much more to offer. Browse the pages below.